Rogelio Oliva is Associate Professor of Information and Operation Management at the Mays Business School, Adjunct Professor at the Zaragoza Logistics Center, Research Affiliate at MIT Center for Transportation & Logistics, a Fellow with Cutter Consortium, and a member of Arthur D. Little's AMP open consulting network. His research explores how behavioral and social aspects of an organization interact with its technical components to determine the firm’s operational performance. His current research interests include behavioral operations management, retail and service operations, and the transition that product manufacturers are making to become service providers. His research work has been published in several academic journals, among them: Management Science, Organization Science, Journal of Operations Management, California Management Review, and Production and Operations Management. He currently serves as Executive Editor of the System Dynamics Review.

Dr. Oliva teaches courses in operations management, supply chain management, and management information systems for the MBA and Executive MBA programs. He has received multiple teaching awards including the Production and Operations Management Society’s Skinner Teaching Achievement Award (2014) and the Association of Former Students of Texas A&M University Distinguished Achievement Award at the College (2009) and University (2013) levels.

A native of Cd. Valles, Mexico, he holds a B.E. in Industrial and Systems Engineering from the Monterrey Institute of Technology (Mexico), an M.A. in Systems in Management from Lancaster University (UK), and a Ph.D. in Operations Management and System Dynamics from the Massachusetts Institute of Technology.

Prior to joining the Mays faculty, Professor Oliva served in the faculty of the Harvard Business School, Universidad Adolfo Ibáñez in Chile, and ITESM in Mexico. He has worked for small manufacturing businesses in Mexico and consults on improvement of service and manufacturing operations, organizational change initiatives, and the development of system dynamics models. He can be reached at experts@cutter.com.