In this issue of CBR , we discuss what is often referred to as the "glue" that binds an outsourcing deal: relationship management. Sometimes compared to the dynamics associated with a marriage, the relationship between a supplier and a customer is dependent on good relationship management. You can make the right decision to outsource, you can find a provider with a good track record of delivery, and you can establish an arrangement that is economically favorable to both parties.
June 2005
In this issue:- Sourcing: Making the Relationship Work
- Outsourcing Value and Management
- Whom Do You Trust? Building Trust in Sourcing Relationships
- The Value of Clear, Consistent Communication
- Outsourcing Insights: Managing the Relationship
- June 2005 Cutter Benchmark Review: Outsourcing Insights: Managing the Relationship
June 2005
Yin: Mobile Opportunities In this issue:- Cutter IT Journal: Mobile and Wireless Computing at a Crossroads: Where Are We Heading?
- Mobile and Wireless Computing at a Crossroads: Where Are We Heading? -- Opening Statement
- The Role of Mobile/Wireless Systems in Digital Convergence
- Challenges and Possible Solutions in Wireless Application Design
- The Ubiquitous Mobile and Location-Awareness Time Bomb
- Adopting Mobile Computing and Wireless Technologies in Knowledge Organizations
- The Mobile Workforce and Its Managerial Consequences
May 2005
One Solution In this issue:- Cutter IT Journal: Content Management Systems: The Next Decade
- Content Management Systems: The Next Decade -- Opening Statement
- What Goes Where: WCMS Implementation in the Next 10 Years
- From Enterprise Content Management to Effective Content Management
- Future-Proofing Content Management
- The State of Open Source CMSs
- Transformation Wrap: Content Integration and Multichannel Delivery with Cocoon
May 2005
Model Driven Architecture (MDA) and its first cousin Model Driven Development continue to make news in the industry. People now use MDA in a variety of ways. At one end of the real-world usage spectrum, we see instances of the complete generation of application code from UML models for embedded systems; at the other, companies are creating enterprise computation-independent models (CIMs) to provide visibility into business processes.
April 2005
Leadership is a necessary -- and critical -- quality in the IT domain as well as in other business arenas. IT people, however, tend to enter the field primarily as technologists and often attain leadership positions without recognizing the qualities that are essential to be a successful leader. In this issue of CBR , Cutter Consortium Senior Consultants David Caruso and Kerry Gentry address the meaning of leadership and how to identify and cultivate those IT professionals who possess leadership qualities.