Adopting the SaaS Model: A Client Perspective

Posted May 31, 2008 | Leadership | Leadership |

The enterprise software market is seeing the rise of a new business model -- software-as-a-service (SaaS), under which the software is owned and managed remotely by the vendor and delivered as a service over the Internet. The application is based on a single set of common code and data definitions and distributed in a one-to-many manner to all customers (e.g., Salesforce.com's service model).

About The Author
Mingdi Xin
Mingdi Xin is a PhD candidate in the Information, Operations, and Management Sciences Department/Information Systems Group at New York University's Stern School of Business. In her work, Ms. Xin seeks to understand client firms' motivations to adopt the SaaS model for their business applications, as well as software vendors' optimal product and pricing strategies given clients' preferences. She has published her work in Information Systems… Read More
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