Customers are more demanding than ever. In this Executive Update, we explore two questions related to meeting customer expectations: To what extent are you incorporating your customers’ reality into your product development processes? How can a rigorous voice of the customer (VoC) solution help your company grow with significant and sustainable margins?
Executive Update
About The Author
Scott Stribrny is a leading figure in the world of process improvement. With over 30 years’ diverse experience, Mr. Stribrny is the cofounder, President, and Managing Director of Group Atlantic, Inc. His current interests include change management, new paradigms for organizational design, and technology-based competitive strategy. Mr. Stribrny advises companies on how to adapt modern software development techniques to fit specific projects and… Read More
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