"There are lies, damned lies, and statistics," said one voice.
"You can't manage what you don't measure," said the other.
So go the internal voices in the battle for the soul of the IT manager, when it comes to the subject of benchmarking.
Article
When Benchmarking Fits and When it Doesn't
By Michael Mah
Posted August 1, 2005 | Technology | Cutter Benchmark Review
About The Author
Michael Mah is Managing Partner of QSM Associates, Inc., a firm specializing in software measurement, project estimation, and "in-flight" control for both inhouse and outsourced/offshore development. QSM has developed and maintains one of the largest databases of more than 7,500 completed projects collected worldwide, with productivity statistics and trends on cost, schedule, and quality from more than 500 organizations and 18 countries.
With… Read More
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