Abstract
Every discipline goes through a phase when the terminology is ambiguous or requires frequent explanations. Business process management (BPM) is currently in that immature state.
Executive Report
About The Author
Claude Baudoin is a Cutter Expert and a member of Arthur D. Little's AMP open consulting network. He is a proven leader and visionary in IT and knowledge management (KM) with extensive experience working in a global environment. Mr. Baudoin has 35 years' experience and is passionate about quality, knowledge sharing, and providing honest and complete advice.
There is today a convergence of knowledge management, the use of social networks in… Read More
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