The results of a recent Cutter Consortium survey of 97 business-IT professionals, reported in my previous Executive Update (Vol. 7, No. 20), reveal a complex structure of business process outsourcing (BPO) risks. The strategic risks that BPO client organizations face are tangled up with the project risks and means to reducing those project risks. It is not enough to manage and succeed in a BPO project.
Executive Update
Business Process Outsourcing Risks: The Diverging Views
By Yuwei Shi
Posted November 14, 2006 | Leadership | Leadership | Leadership |
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.