Why are seminars on measuring IT performance so well attended but implementation of performance management programs so rare? Could it be that we are afraid to manage IT like a business? Tune in next month as we look IT performance management full in the face — and live to tell the tale. Our expert authors will show you how to design a dashboard with leading indicators that help you take action.
The CIO Dashboard and IT Performance Management: Key to Demonstrating IT’s Value?
By Kenneth Rau
Posted March 31, 2006 | Leadership |
About The Author
Kenneth Rau is an internationally recognized authority on IT strategic planning, governance, control, and performance measurement. Mr. Rau has conducted research, written, spoken, consulted, and practiced in these areas for more than 30 years, helping businesses increase the business value of IT. His current areas of focus are IT performance measurement, governance, financial and risk management, and IT organizational change management.… Read More
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