Outsourcing can be an important asset in the firm's arsenal, but it is no panacea, and it must be proactively managed. This very realization is what motivated our interest in an issue entirely dedicated to the client-vendor relationship in the IT outsourcing context.
Article
Client-Vendor Relationships: Toward the Relationship Paradigm
Posted October 31, 2009 | Leadership | Cutter Benchmark Review
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