Many tools have emerged in the last few years to facilitate the exchange of knowledge among people from different organizations (or different divisions of the same organization). These tools enable the "socialization of knowledge." In a previous Update I focused on the needs, the people, and the processes. Here, I examine the range of advanced technology solutions in this area and propose a framework to understand and compare the capabilities needed by an organization as well as various products on the market.
Executive Update
Collaborative and Social KM Solutions
Posted August 28, 2011 | Leadership | Technology |
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