Danny Ertel Danny Ertel is a founding partner of Vantage Partners and the head of its outsourcing advisory practice. A leading authority on negotiation, relationship management, and conflict management, Mr. Ertel is the coauthor, with Mark Gordon, of The… Read More

John Kim is an associate with Vantage Partners. Currently, Mr. Kim is helping a health insurance company manage the relationship with its service provider in a significant IT and business process outsourcing arrangement. Prior to joining Vantage, Mr. Kim was a consultant with Cap Gemini Ernst & Young, where he worked with clients in life sciences, telecommunications, and financial services industries. Mr. Kim received his B.A. in political… Read More