In the first Advisor in this series, we examined three governmental IT systems from the US states of Michigan, Washington, and Rhode Island. Each experienced operational failures that caused needless harm to their respective state’s citizens. In this Advisor, we argue that a strong case can be made that these failures can rise to a level of administrative evil.
Advisor
Combating the Scourge of Administrative Evil, Part II
Posted April 13, 2017 | Leadership |
![Robert Charette](/sites/default/files/styles/square_thumbnail_180x180_/public/pictures/picture-66546-1437655183.jpg?itok=IhfKIYod)
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.