Connecting IT and Business Value Through the Balanced Scorecard

Posted June 30, 2007 | Leadership |

INSTEAD OF "ISN'T IT ENOUGH?" IT SHOULD BE "IS IT ENOUGH?"

Nicholas Carr's "Does IT Matter?" asks the question, "Isn't it enough for IT to enable companies to operate more efficiently or deliver better services, to reduce costs or heighten customer satisfaction?" [1]. This question is an infrastructure question. Carr suggests that investments in IT have "gone to waste" after the collapse of the Internet bubble.

About The Author

Glen Alleman

Glen B. Alleman is the Practice Director, Strategy and Performance Management, for Lewis & Fowler of Denver, Colorado, USA. Mr. Alleman's role is to define, develop, deploy, and assess the benefit of strategy and performance management processes for IT and business clients using Lewis & Fowler's balanced scorecard, project portfolio management, enterprise project management, and program management office offerings. Mr. Alleman can be… Read More

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Connecting IT and Business Value Through the Balanced Scorecard

INSTEAD OF "ISN'T IT ENOUGH?" IT SHOULD BE "IS IT ENOUGH?"

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