Advisor

Contracting to the Cloud: SLAs Remain Up In the Air

Posted May 17, 2011 | Leadership | Leadership |

Cloud services can supplant or supplement traditional outsourcing, and it is easy to enter into these arrangements without considering the impact sufficiently or to treat them in the same manner as conventional outsourcing. Agreements are one mouse click away, but there can be unforeseen repercussions, depending on the specific services used.

About The Author
Brian Dooley
Brian J. Dooley is an author, analyst, and journalist with more than 30 years' experience in analyzing and writing about IT trends. Mr. Dooley has written seven books, numerous user manuals, hundreds of reports, and more than 2,000 magazine features. He is the founder and past President of the New Zealand Chapter of the Society for Technical Communication and initiated the Graduate Certificate in Technical Communication program at Christchurch… Read More
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