Cloud services can supplant or supplement traditional outsourcing, and it is easy to enter into these arrangements without considering the impact sufficiently or to treat them in the same manner as conventional outsourcing. Agreements are one mouse click away, but there can be unforeseen repercussions, depending on the specific services used.
Advisor
Contracting to the Cloud: SLAs Remain Up In the Air
By Brian Dooley
Posted May 17, 2011 | Leadership | Leadership |
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