Business process outsourcing (BPO) has become well established in recent years, and the areas it encompasses continue to grow. Beginning with call centers and IT (via facilities management), BPO has expanded to include financial transactions, HR, and a wide range of industry processes. Today, there are moves to bring outsourced processes together in a manner somewhat like IT facilities management but applied to such areas as finance and HR.
Executive Update
Contracting Workgroups and Departments
By Brian Dooley
Posted October 10, 2010 | Leadership | Leadership |
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