If we use measures properly, we do so to improve our business, organization, or our lives. In this respect, there are many times when having some data is not better than having none. Given that all data could possibly be erroneous to some extent, what to do?
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About The Author
Martin Klubeck is a recognized leader in organizational development, where he focuses on metrics, vision setting, and professional development planning. He has helped organizations design, create, and use meaningful metrics programs for more than 20 years. Mr. Klubeck's ability to take the complex and simplify it has made him a highly sought-after teacher, speaker, and consultant. Along with several publications and presentations, he is the… Read More
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