Cutter Consortium continues to survey companies about their customer relationship management (CRM) practices. In this month's Executive Update, we discuss findings from our survey of 159 participants designed to measure and assess corporate views on a number of CRM issues, including:
Executive Update
Corporate Attitudes Toward CRM Technology: Post-Implementation Findings
By Curt Hall
Posted September 30, 2001 | Technology |
![](/sites/default/files/styles/square_thumbnail_180x180_/public/bia/fulltext/updates/2001/biau0111/biau0111fig01.gif?itok=7IXG4hSF)
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