Having great ideas is wonderful. Selling them to others so they get implemented is even better. No matter where you are in the IT organization, think of the people you interact with as your customers and engage in a sales process with them to promote your ideas. As the leader of an IT organization, develop a sales mindset within your workforce. The cornerstone of this mindset is to start regarding all the people your team works with as customers and to focus on those customers' needs.
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