Utility companies must now manage the impact of distributed energy resources (DERs) on their present business and operational models. Complications posed by fluctuating load growth, voltage excursions, and varying supply-demand gaps make the need for “demand management” programs increasingly critical to maintaining a healthy utility service. Technology offers a response to this situation, providing utility customers with better tools, such as customer self-service capacities, to help manage the DER supply they generate for the grid.
Article
The Customer Experience Matters: Utilities and Distributed Energy Resources
By Vikas Mukhi
Posted June 18, 2018 | | Amplify
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.