In Part V of this Executive Update series, we examine the various leading CX technologies organizations are interested in adopting.
Executive Update
CX Management in the Enterprise, Part V: The Leading Technologies
By Curt Hall
Posted October 17, 2019 | Technology |
About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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