In this on-demand webinar, Bill Keyworth offers insight into the concrete takeaways of IT operational excellence. It's not enough to be effective and efficient within IT operations, an IT service organization needs to be recognized for the value of the IT services it provides.
About The Author
Bill Keyworth
Bill Keyworth focuses on IT operational excellence. With more than 25 years' experience successfully defining technology and market trends within the IT service management industry, Mr. Keyworth has established a reputation as a credible and consistent voice in maximizing business value from IT operations. Leveraging telecom and network management experience gained at AT&T and Digital Equipment Corporation, he was among the first to identify… Read More
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