Delivering Value to Customers Through the Internet

Posted November 30, 1996 | |

Delivering Value to Customers Through the Internet

by Mark P. McDonald

By the end of 1996, fully two-thirds of large American companies and almost one-fifth of small companies will have Internet access.

O'Reilly & Associates, USA Today, September 26, 1996

About The Author
Mark McDonald
Mark McDonald has more than 18 years of experience working with leading companies to address IT development, business architecture, and business process needs. Coauthor of the eProcess Edge and author of numerous articles, he has concentrated on realizing the business value of information technology. Mr. McDonald can be reached at markpmcdonald@yahoo.com.
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