Although recent advances in computing user interfaces for decision support tools make the tools much easier to learn, understand, and manipulate, some decision makers may be reluctant to adopt and use a new decision support tool. Potential users with greater IT knowledge and expertise often find it easier to learn new systems than those who are infrequent users and hence lack knowledge and expertise. Thus, developers should strive to build a decision support capability that targets potential users, matching the design to user needs, abilities, and skills.
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Designing Modern Data-Driven DSSs and BI
Posted July 9, 2019 | Technology |
About The Author
Ciara Heavin is a lecturer/researcher in the Department of Business Information Systems at Cork University Business School, University College Cork (UCC), Ireland. Her research focuses on opportunities for using information systems in the global healthcare ecosystem and in digital transformation. As Co-Director of the Health Information Systems Research Centre, Dr. Heavin has directed funded research in the investigation, development, and… Read More
Daniel J. Power is a Professor of Information Systems and Strategy at the College of Business Administration, University of Northern Iowa. He is also the Editor of DSSResources.COM. Dr. Power has published more than 50 refereed journal articles and book chapters. His articles have appeared in leading academic journals, including Decision Support Systems, Decision Sciences, and Journal of Decision Systems. Dr. Power has authored or coauthored six… Read More
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