Aravind Ajad Yarra emphasizes that automation is most effective when humans and machines work together to deliver business outcomes and recommends that automation be designed in harmony with human experiences and business processes. He outlines three types of automation — experience automation, process automation, and platform automation — on which smart automation manifests, considers some smart automation fallacies, and examines how a design thinking approach can successfully be applied to smart automation.
Article
Designing for Smart Automation
Posted March 11, 2019 | Leadership | Technology | Amplify
About The Author
Aravind Ajad Yarra is a Wipro Fellow and Chief Architect at Wipro Digital. His areas of focus are emerging technologies and digital architectures. With over 24 years’ experience in the technology services industry, Mr. Yarra helps enterprises adopt emerging technologies to build smart applications leveraging artificial intelligence, machine learning, and cloud computing. His current areas of research include quantum computing and decentralized… Read More
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