In this special double issue of Cutter IT Journal, we endeavor to examine the correlation between empathy and the practices surrounding the systems development lifecycle (SDLC). Our goal is to demonstrate the benefits that an empathy-based approach can bring to the SDLC and the way that IT leaders interact with their internal customers and constituents.
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About The Author
Art Hopkins is Executive Director at Russell Reynolds Associates, where he advises clients within the technology sector, focusing on the Information Officers practice. Prior to joining Russell Reynolds Associates, he was with Macquarium, an experience design and strategy firm, which he served most recently as CEO and earlier as President. There Mr. Hopkins was responsible for leading the transformation of the firm from a regional interactive… Read More
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