IT shops generate oodles and oodles of metrics. IT hardware and software can spit out hundreds of operational metrics, mostly to monitor system performance and diagnose system errors. On the hardware side, routers, switches, and data devices produce metrics that let operators infer the volume and kind of usage patterns at work.
Executive Update
Fighting the Metrics Glut: Keep Your Eye on Mastering Strategic Activities
By Vince Kellen
Posted December 2, 2008 | Leadership |
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