Back in the 1980s, and even recently, some have claimed that investments in IT haven't paid off.1, 2 Fortunately, much research in the past decade has started to explain the complex relationship between IT and advantage and has shown, rather compellingly, that investments in IT do matter.3 Firms that invest heavily in IT and concurrently apply a set of appropriate management practices do reap rewards.
The Future of Competitive Advantage and Enterprise Software
By Vince Kellen
Posted May 31, 2008 | Leadership |
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