Sharing risk information is an organizational challenge. Telling management, team members, and even family what bad things may happen can be a lesson in frustration. On the one hand, we are supposed to have a measure of what doctors refer to as "professional detachment"; while on the other, we want to empathize, sympathize, and relate to the potential negatives. But there is a "gospel" in sharing the negatives: there is a bright spot associated with invoking bad news. It's a matter of basic management communication.
Executive Update
The Gospel According to Risk: Sharing the Good News?
Posted April 1, 2006 | Leadership | Leadership |
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