There has been discussion in business communities about how to "manage" innovation. I always laugh. You can't manage innovation; you can only support an environment that encourages it. If you create an open environment in which people feel free to present, question, and discuss ideas; get the right people in the room; let them look at interesting problems; and if you don't muck about as they work (in other words, stand back), then -- if you are lucky -- innovation will happen.
Executive Update
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.