Decision making is greatly aided by visual systems because we can't ignore a huge physical artifact that is showing us a need for change or action. In this article, Jim Benson looks at the kanban board as a tool to see work and gain insights into how to make work better.
Article
How to Stop Making Decisions in the Dark
By Jim Benson
Posted September 30, 2014 | Leadership | Technology | Amplify
![](/sites/default/files/styles/square_thumbnail_180x180_/public/itjournal/fulltext/2014/09/itj1409b/itj1409bfig01.gif?itok=IJRULqBU)
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