Advisor

But How Will Consumers Respond?

Posted April 19, 2011 | Technology | Leadership | Leadership |

Last week, marketing giant Epsilon Interactive reported that hackers had gained unauthorized access to a gigantic trove of email addresses the company manages for its various clients. In fact, this might be the largest data breach ever (or at least ever reported), involving what some estimates report to be millions of customer email addresses and names. About 50 of Epsilon's clients are affected.

About The Author
Curt Hall
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
Don’t have a login? Make one! It’s free and gives you access to all Cutter research.