Companies are turning to machine learning, computer vision, robotics, and other AI technologies to revitalize the retail shopping experience and boost customer experience and business benefits — both online and offline. But it is the new, cutting-edge, AI-driven applications under development that are most interesting — holding the promise of opening up new business models and possibly disrupting the retail sector.
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About The Author
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
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