Article

If You Build It, Will They Come? Gaining Business Value from Social Networking

Posted April 30, 2009 | Technology | Cutter Benchmark Review

Given all the buzz surrounding Facebook and Twitter, social networking applications have the potential to be viewed as just the latest Web 2.0 fad. However, social networking applications are neither new nor a fad. Internet discussion groups, which have been in existence for more than two decades, were one of the first online social networking applications. The Usenet discussion group system was founded as an experiment in 1979; today, it exists as Google Groups and includes a searchable archive of more than 700 million postings dating back 20 years.

About The Author
Mary Culnan
Mary J. Culnan is the Slade Professor of Management and Information Technology at Bentley College in Waltham, Massachusetts, USA. Her current research interests include privacy, promoting security on home computers, and online communities. She is the author of more than 90 articles including publications in MIS Quarterly, Journal of Public Policy & Marketing, The Information Society, Management Science, The New York Times, and The Washington… Read More
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