While most companies have become adept at improving processes of small scope, many firms continue to struggle with large-scale process change. The challenges that such firms face are rarely related to the mechanics of process improvement.
About The Author
Andrew Spanyi
Andrew Spanyi has managed or consulted on more than 125 major improvement projects, and his contribution to process management is recognized internationally. Mr. Spanyi focuses on helping leaders transform outdated, traditional mental models and behaviors to those based on enterprise business process principles. He has served clients in a broad range of industries, including aerospace, banking, government, insurance, petrochemical,… Read More
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