Studies continue to show that as many as 70% to 85% of IT investments fail to deliver the expected benefits [3, 4]. Our research and work with companies over the last decade have shown us that the preparation and use of a comprehensive and robust business case is a major contributor to improving the success rate of IT projects. The results of the Cutter survey presented in this issue of CBR underline this fact; better business cases not only increase the chances of getting investments funded, but they also increase the overall business value delivered from projects.