Of the three value disciplines, operational excellence is the one where real-time data streaming is most critical. While product development should operate at a reasonably fast and agile tempo, and customer engagement assumes a reasonably up-to-date picture of the customer, some of the most interesting benefits of real-time data collection and analytics sit in operations.
Executive Update
Information Superiority from Operational Excellence
Posted November 12, 2020 | Leadership | Technology |
About The Author
Richard Veryard is a data architect with a keen interest in technology ethics. Currently, he is developing the data strategy for a global organization. Mr. Veryard's books include Component-Based Business and Building Organizational Intelligence, and he is writing a book on data strategy. He can be reached at richard@veryard.com.
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.