In the past few years, the explosion of the Internet has propelled instant messaging (IM) from chat room fixture to boardroom issue. The dramatic growth of consumer IM services (from AOL, MSN, Yahoo, and others) has triggered a secondary effect: IM has gone corporate.
Executive Update
About The Author
Futurist, researcher, and writer. Stowe Boyd leads Work Futures, an exploration of critical themes of the ecology of work, and the anthropology of the future. He coined the terms “hashtag,” “social tools,” “work management,” and “publicy.”
Mr. Boyd has worked with dozens of companies in the past decades, including Microsoft, Google, IBM, and many startups. Earlier, he was a computer science researcher/educator, led a software startup, and… Read More
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