Geneviève Bassellier is Assistant Professor at the Desautels Faculty of Management, McGill University (Canada). Her research examines IT management. Dr. Bassellier's work explores the dynamics between IT professionals and their business clients as well as the role of top management in IT strategic initiatives. She also explores how organizations can best leverage their intellectual capital through knowledge adoption from online knowledge… Read More

Ronald T. Cenfetelli is an Assistant Professor of Management Information Systems at the University of British Columbia's Sauder School of Business (Canada). Dr. Cenfetelli conducts research in a variety of technology-related areas including e-business and online customer service; the strategic uses of information technology; the influences of technology on immoral behavior; the behavioral and emotional aspects of technology usage; and human-… Read More