Businesses are increasingly entrusting their IT enterprise to service providers that specialize in delivering IT services and managing customer environments. The customer's IT owners periodically review the service provider's performance in what are called "governance review meetings." This Executive Update discusses ideas and opportunities for presenting value additions in a manner that will be appreciated by the client-side stakeholders.
Executive Update
IT Service Providers: Adding Value to Your Business
Posted March 12, 2013 | Leadership |
About The Author
Aluru Chandra has 25-plus years of experience in the IT industry. He specializes in designing learning interventions for leadership development and works with project managers and delivery managers involved in IT services. Chandra writes on topics such as business insights, people development, and customer leadership. He tweets as @aluru_chandra.
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.