A business executive recently told me that IT was too busy focusing on the needs of IT rather than on those of the business community. This user claimed that IT had various projects in the works to consolidate certain databases, address hardware cost performance, deploy new packages, and pursue myriad other projects that did little to recover bottom-line revenue or streamline business costs. This emphasis on IT cost cutting over delivering business value is quite common.
Article
IT Must Focus On Business Value, Not IT Cost Cutting
Posted January 1, 2004 | Leadership | Cutter Benchmark Review
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