In this final Executive Update of my latest series, we conclude our examination into the subject of lessons learned based upon the results of a recent Cutter Consortium survey. In our survey of 105 IS/IT managers from around the world (for more information on survey demographics, see Part I [Vol. 2, No. 22]), we sought to discover what processes organizations are using for gathering and disseminating lessons learned, as well as the perceived usefulness of those lessons learned.
Executive Update
About The Author
Robert N. Charette is a Cutter Fellow and a member of Arthur D. Little’s AMP open consulting network. He is also President of ITABHI Corporation and Managing Director of the Decision Empowerment Institute. With over 40 years’ experience in a wide variety of technology and management positions, Dr. Charette is recognized as an international authority and pioneer regarding IT and systems risk management. Along with being a Contributing Editor to… Read More
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