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Managing Stress in the Help Desk Environment

Posted August 22, 2000 | Leadership | Leadership | Amplify
"The other day I got out my can opener and was opening a can of worms when I thought, "What am I doing?!?"
- Jack Handy, Saturday Night Live

In today's environment of doing more with less, organizations are finding themselves with staff members that are burning out fast and are unable to deal with the growing work load.

About The Author
Lou Russell
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