The outsourcing relationship is an amorphous, ambiguous thing yet crucial to the success of the outsourcing initiative. Relationships must be established within and across the client and supplier organization -- and at every level. This is where middle managers (MMs), with their skills and experience, become key. Individuals can get in the way of outsourcing success.
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Middle Managers Secure Relationship Chemistry
Posted May 31, 2011 | Leadership | Leadership |
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