The question is: do we need standards for performance measures? I've long opposed the request for canned measures and championed the use of personalized metrics. Your metrics should answer your root questions and fulfill your specific needs. However, I also teach that metrics are built from measures. It's these performance measures that would greatly benefit from a common language.
Executive Update
About The Author
Martin Klubeck is a recognized leader in organizational development, where he focuses on metrics, vision setting, and professional development planning. He has helped organizations design, create, and use meaningful metrics programs for more than 20 years. Mr. Klubeck's ability to take the complex and simplify it has made him a highly sought-after teacher, speaker, and consultant. Along with several publications and presentations, he is the… Read More
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