Outcomes, Not Outputs: Why We Need Portfolio-Level Performance Metrics

Posted February 28, 2009 | Leadership |

Portfolios are widely accepted and used by IT organizations to help manage sets of related IT assets, activities, and resources. These include projects, applications, infrastructure components, and IT services. The goals and intentions of using portfolios as management tools are all related to improving the business value delivered or derived from IT assets and capabilities by:

About The Author

William Walton

Bill Walton's areas of special interest and expertise include performance measurement, integrated strategic planning, IT/business value, organizational change management, and technology driven change. Previously, Mr. Walton spent 17 years with Gartner Group and Real Decisions, where he was responsible for the development of several innovative IT measurement services and their associated analytical methods. Most recently, Mr. Walton was involved… Read More

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Outcomes, Not Outputs: Why We Need Portfolio-Level Performance Metrics

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