I have heard so many CIOs say they just want to be able to walk into the offices of their internal customers -- business-unit VPs and other executives -- and show them exactly the real, fully loaded costs of the systems they are using and the financial consequences of some of the demands they push on IT without full knowledge of costs.
Advisor
The Power of "Showback" to IT Customers -- Moving IT into the "Driver's Seat"
By Bob Multhaup
Posted September 5, 2012 | Leadership | Amplify
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.