When it comes to assessing the quality of a Web site, what really matters? Unlike diamonds, Web sites don't have a standard like the 4Cs to assess how they compare to other Web sites. The assessment is a far more subjective one. What we have instead is a set of terms such as usability, performance, and accessibility that we have all heard of but that lack precise definitions that we can use to measure the quality of a Web site. So, given this lack of clear definitions, how do we as an industry assess if we have produced a high-quality Web site?
Article
Putting Web Site Quality and Accessibility into Context
By Martin Bauer
Posted August 31, 2008 | Leadership | Cutter Benchmark Review
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.