It is interesting to explore some ideas from knowledge management (KM) on how people and organizations respond when faced with new knowledge or ideas. Studies that look at how innovations diffuse within an enterprise suggest that the process follows four simple steps. Here are a couple KM ideas to help gauge progress along these four steps.
Advisor
![](/sites/default/files/styles/square_thumbnail_180x180_/public/itjournal/Advisors/2016/cit160113_fig01.jpg?itok=DfaTd7ZT)
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