As most readers know, reengineering was a popular management concern at the beginning of the 1990s. Reengineering was largely a response to data that indicated that companies had spent vast amounts of money on computers yet received little back in the way of increased productivity.
Executive Update
About The Author
Paul Harmon is an internationally known business consultant, technology analyst, and thought leader with a focus on applying new technologies and methodologies to real-world business problems. He began his career in artificial intelligence (AI) with the publication of his popular book, Expert Systems: AI for Business (coauthored with David King in 1983). As a decades-long Cutter Expert, Mr. Harmon authored various Cutter journals, including … Read More
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